Jwagal (UN - Park), Lalitpur Nepal
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Terms & Conditions
Last updated: September 25, 2024
1. Introduction

Welcome to Kucho.co, operated by Kucho Pest Control & Cleaning Services in Nepal. By accessing and using this website, you agree to the terms and conditions outlined below. Please read them carefully, as they affect your rights and liabilities under the law. If you disagree with these terms, do not use this website or our services.

2. Services Provided

Kucho. co offers various pest control and cleaning services to residential, commercial, and industrial clients across Nepal, including Kathmandu, Lalitpur, and Bhaktapur. Service descriptions on the website are as accurate as possible, but we cannot guarantee that all information is completely free of errors or omissions.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and up-to-date information during booking, including personal details such as name, phone number, and address.
  • Ensure that the area for service is accessible and safe for our team.
  • Avoid making false claims or bookings with the intent of misuse.

If any of these terms are violated, we reserve the right to cancel your bookings and suspend your account.

4. Booking and Payment

All bookings must be made through the website, phone, or email. Payment for services is due upon booking or upon the successful completion of services, depending on the nature of the agreement. We accept payments through various gateways, including credit cards, bank transfers, and cash. You agree to pay all charges for the services provided, including any additional costs incurred due to incomplete or inaccurate information provided at the time of booking.

5. Cancellation and Refund Policy

You can cancel your booking up to 24 hours before the scheduled service for a full refund. Cancellations made less than 24 hours in advance may incur a fee. If you are unsatisfied with our services, you can request a partial or full refund by contacting our support team. Refund requests will be reviewed on a case-by-case basis.

6. Service Warranty

Kucho provides a service guarantee based on the nature of the task performed. For pest control services, follow-up visits may be required to ensure complete eradication. The warranty period and terms will be communicated at the time of booking. However, Kucho is not responsible for the recurrence of pests due to external factors beyond our control.

7. Liability and Limitation of Damages

While we strive to provide professional and safe services, Kucho is not liable for any damages arising from our services' misuse or circumstances beyond our control. This includes, but is not limited to, property damage, data loss, or personal injury. Kuchoʼs liability is limited to the cost of the services rendered.

8. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or assume responsibility for any third-party websites' content, products, or practices. Any transactions or interactions with third-party websites are at your own risk.

9. Changes to Terms

Kucho reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting. It is your responsibility to review these terms regularly.

10. Governing Law

These terms are governed by the laws of Nepal. Any disputes arising from these terms or the use of the website will be resolved in the courts of Nepal.